Please review the contents of our terms and conditions since by making an order on our website you are accepting and are bound by those. We reserve the right to change the content of this page therefore we recommend you review it every time you make an order with us.

Registration

In order to make an order on our website, you need to register and make an account. This will provide you with your user name and password and will allow you to always access the history of your orders, save lists of your favourite items, customize your baskets and more. When registering, you agree to provide accurate information about yourself and promptly update it if changed; you also agree to maintain confidentiality of your password and notify us of any unauthorized use you may become aware of. We are not responsible for any loss or damage incurred as a result of your failure to comply with this section.

Making an order

When you complete the checkout, and submit your order you agree to pay in full the prices of all the items. During the authorization process your card is validated and we start preparing your order for delivery. You are responsible and liable for any fees, including legal costs and collection costs, that we may incur in its efforts to collect any unpaid balances from you. You may cancel or modify your order at any time up until the day prior to delivery day that you selected.

Warranties

Images of products posted on the website are for illustrations only. Harvest Planet does not guarantee the similarity in size and appearance between the images on the website and the products delivered. This includes the baskets that will not usually contain same items as in the pictures; we will change the contents of the baskets periodically based on availability and will list all the items the baskets contain in the description section.

Weight of packages or items listed on the website is somewhat approximate; if you are not satisfied with the final price and weight, you have the rights to remove the product from your order and we will reimburse you for it.

Harvest Planet will deliver products of the best quality, each product has a quality certificate and we can provide with full details of its origin and producer. Harvest Planet, as a distributor, will not be held responsible for any damages associated with consumption of our products.

These Terms of Use constitutes the entire agreement between Harvest Planet and you and govern your use of the Services, superseding any prior agreements between Harvest planet and you (including, but not limited to, any prior versions of the Terms of Use).

Returns and Exchanges

We want you to have the best service and highest quality products. Please contact us if you are not satisfied with any of your products (within 24 hours of receiving your order) and we will reimburse you for its price.